Amendments

In March 2026, this new chapter was added to the Universal Procedures section.

In March 2026, a note was added to the scope box.

In March 2026, the link to the Care and Support Plan Sign Off Tool was removed from Section 3, Signing Off a Plan (Guidance for Authorisers) as this resource is no longer available.

In March 2026, the link to the Care and Support Plan Sign Off Tool was removed from Section 3, Signing Off a Plan (Guidance for Authorisers) as this resource is no longer available.

In March 2026, a link to the Commissioning Responsibilities under the Care Act chapter of the Care Act 2014 Resource was added.

In March 2026, following a full tri.x review, the chapters ‘The Full Review Conversation (Carers)’ and ‘The Light Touch Review Conversation (Carers)’ were replaced by one new chapter ‘The Review Conversation (Carers)’.

In March 2026, following a full tri.x review, the chapters ‘The Full Review Conversation’ and ‘The Light Touch Review Conversation’ were replaced by one new chapter ‘The Review Conversation’.

In March 2026, a ‘Need to know’ box about Accommodation-Related Needs was added to Section 5, Next Steps (Eligible Needs).

In March 2026, information about the accessible information standard was added to Section 2, Providing Information and Advice. In addition, links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available.

In March 2026, information about the accessible information standard was added to Section 2, Providing Information and Advice. In addition, links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available.

In March 2026, this chapter was updated following a legal review.

In September 2025, Section 11, Meeting Needs and Review was updated to include information about alternative temporary housing options that can be explored. Additionally, Section 13, People with NRPF who are Receiving After-Care under Section 117 of the Mental Health Act 1983 was refreshed and a link added to the Section 117 Aftercare chapter.

In September 2025, a full tri.x review of the chapter, Protecting Moveable Property and Belongings was carried out. The chapter was renamed, and all content was updated. This included incorporating amendments made to the Care Act 2014 Resource chapter, Protecting Property of Adults being Cared for Away from Home following a recent full legal review.

In September 2025, this chapter was updated throughout following a full tri.x legal review.

In September 2025, a link to the GOV.UK guidance for prisons on what facilities, services and support to provide to prisoners on a daily basis, was added to Section 1, Using this Procedure and Further Guidance.

In September 2025, this new chapter was added to the Universal Procedures section.

In September 2025, this chapter was replaced with an updated version following a full tri.x review.

In September 2025, The Skills for Care Common Core Principles and Competencies in Section 7, Good Practice Guidance for End of Life Care was removed and replaced with The Universal Principles for Advance Care Planning. Information about The Victoria and Stuart Project end of life care planning toolkit was added to Section 12, Learning Disability.

In September 2025, this chapter was refreshed throughout following a full tri.x review.

In September 2025, Section 5, Identifying Carers, was updated to highlight the importance of identifying informal carers.

In September 2025, this chapter was refreshed following a tri.x review.

In September 2025, this new chapter was added to the Specialist Procedures section.

In September 2025, this new chapter has been added to the Specialist Procedures section.

In September 2025, information about prepaid cards was added into Section 1, What is a Direct Payment. Text improvements were also made to this chapter following a tri.x review.

In September 2025, this chapter was replaced with an updated version following a full review. The new version includes an update to Section 2, Providing Information about a Person or Carer to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review. 

In September 2025, Section 12, The Skilled Conversation: Risk and Contingency, was updated to include transport arrangements in contingency planning.

In September 2025, Section 4, Providing Information about a Carer was updated to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review.

In March 2025, this chapter was updated following a full tri.x legal review.

In March 2025, Section 4, Understanding the Deprivation of Liberty Safeguards was updated to provide additional clarity about continuous supervision, free to leave and state imputability. In Section 5, a need to know box was added with information about responding to requests from an eligible person. In addition, the link to the ADASS Priority Tool for Deprivation of Liberty Requests was updated in Section 5, Receiving a Standard Authorisation Request.

In March 2025, the link to SCIE: Equality Act 2010 - overview for social care was removed in Section 6, Further Information and Guidance, as the page is no longer available.

In March 2025, text improvements were made to this chapter. This included adding information about the Right Care Right Person guidance used by the police and the interface between the Mental Health Act and the Mental Capacity Act 2005.

In March 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, 'Meeting Needs'.

In March 2025, Section 1, Records in Adult Social Care was updated to include a link to Case Recording. In addition, Section 3, Principles of Good Recording was updated to include links to resources that support anti-discriminatory recording. 

In March 2025, amendments were made to Section 2, An Introduction to NHS Continuing Healthcare Funding and Section 5, Providing Information and Advice about NHS Continuing Healthcare. This included adding information about PUPoC (Previously unassessed periods of care).

In March 2025, the SCIE End of Life Hub was removed from Section 7, Good Practice Guidance for End of Life as it is no longer available. It was replaced with BASW guidance: The role of social workers in palliative, end of life and bereavement care. 

In March 2025, amendments were made to Section 5, Applying for a Mental Health Crisis Breathing Space. This was to reflect the changes to the definition of mental health crisis treatment that were made following the case Kaye v Lees [2023] EWCH 152. 

In March 2025, Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

In March 2025, an amendment was made to Section 3, Local Joint Package of Care Arrangements to clarify that the Care and Support Statutory Guidance requires the Local Authority and ICB to agree a local dispute resolution process to resolve any disputes regarding the apportionment of funding in joint funded care and support packages. 

In March 2025, information was added to Section 2, Notifying Others about notifications that may need to be made when a person/carer dies, including the requirement that local authorities should notify Ofsted of the death of any care leaver under the age of 25, where it is aware of their care leaver status.

In March 2025, Section 1, Using this Procedure was updated to include a link to 'Can we help with the costs of Social Care?'.

In March 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs. 

In March 2025, the link to NHS England: Quick Guide: Discharge to Assess was removed.

In March 2025, Section 3, What must be considered was updated to reflect other chapters in the manual.

In March 2025, Section 1, Maintaining Confidentiality about a Person or Carer was amended to clarify that the Data Protection Act 2018 and UK GDPR do not prevent the sharing of information for safeguarding purposes.

In March 2025, information about Sibstar was added to Section 2, Identifying Support Needs.

In March, Section 5, How to Contact the Service, was updated to clarify that a request for a Mental Health Act assessment should be made at the earliest possible opportunity.

In March 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

In March 2025, Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

In March 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, 'Meeting Needs'.

In March 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

In March 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, 'Meeting Needs'.